Information Christmas 2024

Autumn and winter might just be the best seasons to roll the dice in cozy gaming sessions and embark on adventures in realms like Aventuria, Greyhawk, or Ravenloft.


Before you know it, Yule and the holiday season will be upon us—a perfect opportunity to delight role-playing enthusiasts with thoughtful gifts for their favorite hobby.


Gift-Giving Made Easy: To help you find the perfect presents, we’ve put together a selection of ideas that you can discover in the menu under “XMAS Guide.”

Your Advantages:

✅ Free Shipping: Enjoy free delivery for orders over €50 (within Germany) and €150 (within the EU).

✅ Fast Shipping via DHL: Reliable and speedy shipping from Germany. Current delivery times are listed on our product pages.

✅ Extended Return Policy: Orders placed from November 1, 2024, can be returned until January 15, 2025.

✅ Last-Minute Gift Cards: Instantly available in digital format for those quick gift needs.

✅ On-Time Delivery: Place your order by December 19, 2024, and it’s very likely to arrive before Christmas (within Germany).

✅ Vast Selection: Over 2,000 unique products and more than 50,000 satisfied customers to date.


Further Shipping Info:

🚚 Our Shipping Is in Full Swing!

The holiday season has us bustling like a hive of busy elves—or perhaps a horde of enthusiastic orcs! We’re processing all orders as quickly as possible.

Please Note:

  • Start of the Week: Shipping may take a little longer at the beginning of the week as we catch up on weekend orders.
  • Delivery Times: You’ll always find the latest delivery time estimates on our product pages.
  • DHL Capacity: DHL is also operating at maximum capacity during the holidays, which could lead to occasional delays. Once your package has been shipped, you’ll receive a confirmation email with a tracking number.

We appreciate your patience and understanding as we work to get your orders to you in time for the festivities! 🎁

Got Questions? We're Here to Help!

📜 Do You Have Questions?

Find answers to frequently asked questions at www.service.worldofdice.de. If your issue isn’t resolved there, please use our contact form to get in touch.


🤝 We Appreciate Your Patience:
Currently, inquiries may take up to 5 business days to process. Urgent matters will be prioritized.


🗒️ How You Can Help Us:

  • Provide as many details as possible about your issue.
  • Include your order number if available.
  • For complaints, attaching a photo of the issue helps us resolve it faster.

📬 One Channel Is Enough:
To avoid duplicate handling, please contact us through one communication channel only.


📆 Out-of-Stock Items:
With over 2,000 items in our range, occasional sellouts happen. Use the notification feature on the product page to be alerted when your desired item is back in stock.


⚙️ Complaints and Returns:
Processing these requests may take up to 7 business days. We’re working hard to address your concerns and appreciate your patience.


😊 Kindness Is a Critical Hit:
The holiday season can be stressful for everyone. Please treat our support team with respect and kindness—we’re here to help and tackle any problem together! 🎲😊


Happy holidays and happy browsing!
Your World of Dice Team 📜